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Bitrix24 is one of the few free CRM programs where all the essential features are available for free – contact management, email marketing, telemarketing, sales reporting, product catalog, and many more. One can track. reminders, reports, templates, and more. Internet communication for communication and collaboration, videoconferencing, calendar, workspaces, documents, work, and internal tools in one place.

CRM sales teams is a free CRM program for your sales team with all the essential marketing tools in the funnel, plumbing management, sales reports, 360-degree customer views, and automated sales. Bitrix24 is a free CRM, project management, communications, and collaborative platform, available in the cloud and on-premises with open source code access.

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Core Features

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
  • Pros

    • Bitrix24 is the best Customer relationship management platform for small businesses, it can handle all the different types of data very easily.
    • This CRM platform is supported on all computer and mobile phone operating systems, making it accessible for all users.
    • Bitrix24 comes with a free version that can be accessed by all users, a free trial of the paid version is also offered for a limited period.


    • Bitrix24 is not suitable for large size organisations, this CRM platform was designed and developed only for small size organisations.
    • The interface of Bitrix24 is a bit complicated, at the beginning users face little difficulty in understanding this platform.
    • Users have complained about the Email support of this particular platform, also the platform has some bugs in it that hinder its performance.