zoho crm
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Zoho CRM

Build everlasting customer relationships with the world’s favorite CRM

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Zoho CRM is a powerful and customized CRM and is ready for use without additional hardware or software installation that provides Sales, Marketing, and Support automation. Email and Email Marketing integration and third-party app integration such as accounting, ERP, and project makes the process completely automated. Also, it can analyze sales and marketing styles and key CRM metrics with reports and dashboards and Advanced Analytics work at low cost, Zoho is available for free and various other programs.

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Core Features

  • Sales Force Automation
  • Journey Orchestration
  • Process Management
  • Omnichannel
  • Analytics
  • Sales Enablement
  • Performance Management
  • Predictive Sales and Intelligence
  • Customization
  • Marketing Automation
  • Team Collaboration
  • Remote Work
  • Mobile Apps
  • Security
  • Developer Platform
  • Pros

    • Zoho CRM is best for all types of business firms, no matter if it is small, medium or large. This platform can easily handle all the customersu2019 data.
    • Zoho CRM comes with a free trial and a free version that could be accessed by every user.
    • It is an easy to use and simple CRM platform, one can easily customize the platform as per the requirements.

    Cons

    • Users have reported an issue with the payment plans of this particular CRM platform, as it charges individually per contact added.
    • Zoho CRM is only available only for mobile phone operating systems, other OSs like Windows and Mac are not supported on this platform.
    • The response time of the technical support team of Zoho CRM is slow, as complained by some of its customers.