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Sugar CRM

Get Busy Being Less Busy

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SugarCRM is a software company based in Cupertino, California. Produces the web application Sugar, a customer relationship management system (CRM). As of 2017, SugarCRM has reported more than two million users. Compact and durable, SugarCRM is the best CRM platform for any industry. Whether for the benefit of CRM in the healthcare industry, small businesses, financial services firms, or educational institutions, SugarCRM can be seen as a game-changer.

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Product Demo

Core Features

  • Calendar & Task
  • Contact Management
  • Custom Dashboard
  • Forecasting & Analytics
  • Reporting
  • Sales Automation
  • Pros

    • Sugar CRM is available for all operating systems whether it is mobile devices or computer devices, users can use it easily on their devices.
    • A training programme is provided to the users for a better understanding and use of the platform.
    • Sugar CRM has a really cool feature of customizable scoring and document storage which are very helpful for the users.

    Cons

    • The servers of Sugar CRM are very slow, so they use third-party servers that raise an issue of data security.
    • The interface of Sugar CRM is not easy to understand, users get confused at the beginning while using it.
    • Users have reported an issue that at the time of installation of this particular CRM platform, the system stops working.