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    • Salesforce CRM

    Salesforce CRM

    Bring your CRM to the Future

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    Saleforce.com, Inc. is an American software company based in San Francisco, California. It provides a customer relationship management (CRM) service and also provides a complete list of business applications focused on customer service, automated marketing, analytics, and application development.

    In 2020, Fortune magazine ranked Salesforce sixth on its list, “The 100 Best Companies to Work,” based on a job satisfaction survey.

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    Product Demo

    Core Features

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

    • Pros

    • Salesforce CRM is the best platform for lead and contacts management, this platform is preferred by most organizations.
    • The platform of Salesforce CRM can be easily customized according to the needs and requirements of the organization.
    • Salesforce CRM comes with a free version that can be used by all users without any cost.

    Cons

    • Salesforce CRM is difficult to understand at the beginning, users face little problem in using it at first.
    • Some of the features of Salesforce CRM are very complex in nature and can only be used by experts.
    • The paid version of this particular CRM platform is a little expensive as experienced by many users.