How to Get Help in Windows 10

How to Get Help in Windows 10 | Windows 10 help for Free

If you are stuck in the middle of something on your PC or laptop and trying to find “how to get help in windows 10”, you should certainly not miss out on this article.

Windows 10 is definitely one of the best operating systems and it is surely better than the previous Windows versions but even it can break down at a certain point. Or, if we say that it has a lot of fantastic features but some of those features are out of the knowledge radius of common people, then it would not be wrong. For example, someone may find it difficult to alter their basic settings or someone might not know the latest functionalities their Windows 10 has.

For people who are using Windows 10, this situation can knock anytime. They will try to look for ways where they can get Windows 10 help. For this reason, we have compiled different methods in a single piece of write-up. Now, if you are struggling with how to get help with windows 10 Problems, you can try these methods listed below.

List of Methods to Find out How to Get Help in Windows 10

The solutions that may help you with windows 10 Problems can be many. But we recommend you start small by following the basic ways. Furthermore, these are the methods you can implement if you are trying to find How to Get Help in Windows 10 for Free.

Get help in Windows 10 by using the “Get help” app

Windows 10 offers assistance regarding almost every general issue in its “Get Help” app. It is available in the Start menu of your laptop or PC.

  • Go on the search icon on the taskbar or simply click on “Start”.
  • Start typing Get Help. It will appear in the search results. Now click on this.
  • This will take you to a window connected to a virtual agent.
  • Type your issue. It will help you find the most suitable or relevant information. However, if you are in no mood to try this method, instead of typing your issue, just type “talk to a human”.
  • It will direct you to an executive from the Microsoft support team.
  • You can now ask your concern through chat and get help with windows 10 issues easily.

By using this method, you can ask for the help of any type. For instance, you can even get help with file explorer in windows 10 by following the above-given steps.

Get help in Windows 10 by calling Microsoft support

If you do not wish to chat or are not satisfied with the live chat, you can request a call from a customer care executive from the Microsoft support team. For this, you will have to follow the steps given below.

  • Go on the search icon on the taskbar or simply click on “Start”.
  • Start typing Get Help. it will appear in the search results. Now click on this.


  • Here, at the bottom, you will find options for further assistance.
  • You will now see an option that can arrange for a Microsoft customer care executive to call you.
  • You will be given an estimate of the calling hours. If you are not comfortable, you can schedule it according to availability and your comfort.

Get help in Windows 10 by using the Start Menu

If you are stuck or perplexed with finding an app or a feature in an application or anywhere else on your system, and wondering how to get help in your Windows 10, the easiest way is to use the Start Menu. you can search for anything using this feature. For instance, you wish to open “Paint”, just press the Windows key and start typing Paint. The results will follow within seconds and then you will be able to select what you are seeking.

Get help in Windows 10 by using the virtual assistant- Cortana

Technology is legit driving itself at the supersonic speed and hence we are living in this generation where we get to talk to these virtual assistants and get our queries resolved. Just like Apple has Siri and Amazon has Alexa, Microsoft has Cortana.


Yes, this is your personal digital assistant that you get with Windows 10 and it can help you with a number of things and concerns. Microsoft’s Cortana understands your voice commands and can decode the questions you ask by typing.

You can request it to perform your digital tasks or you can ask general questions to it. It will then try to come up with the most suitable solution for you. Also, Cortana can get you useful links to related video tutorials or articles. These days people are trying to upgrade their Windows 10 systems. You can also try to take it up a notch by knowing about must have software for windows 10.

Get help in Windows 10 by using the inbuilt support app- troubleshooting

If you are pondering how to get help in your Windows 10, then you should try out other support options made available to you in Windows 10. These are inbuilt troubleshooting options that you can use if you are facing problems while working on your Windows 10. Follow the steps given below to troubleshoot your issues in Windows 10.

  • Go to settings.
  • Select “Update and Security”.
  • Click on “Troubleshoot”.

Go to troubleshoot to get help in windows 10

Alternatively, you can try typing “Troubleshoot” in the search menu and select “Troubleshoot Settings”. This will lead you directly where Windows will troubleshoot the issues you might be facing. Depending upon your system, Windows will suggest you run a specific troubleshooter.

However, if you are well equipped with the whereabouts of your issue, you can manually select the issue and run a relevant troubleshooter from the list. For example, if you are having issues with playing audio on your system, select “Playing Audio” from the list. Doing so can automatically assist you to find and get over the Windows 10 problems.

Get help in Windows 10 by using the Microsoft support websites

There are ample issues one can encounter while using their system. For this reason, Microsoft has made available its support website that users can approach whenever they find themselves in the soup! There are a number of tips and tutorials or articles that can resolve your issues effectively. You can also reach out to “Trendy Topics” if you wish to get equipped with the latest things happening with Windows 10. Sometimes these can be very informative and hence will be able to resolve your issues with Windows 10.

Or, in case if you do not want to get help in Windows 10 using this way, you can always reach out to the Microsoft community discussion forum. There is a huge database of questions and answers that can detangle things for you. Here, if you do not find anything relevant, you can always sign in and Ask a Question by clicking the “Ask a Question” on its homepage. A community member should answer your question and this way you will get windows 10 help.

Furthermore, you can always lookout for information on the internet on any search engine. There will be a number of solutions that will be available for you. You just need to type in the keywords or the issue(especially third-party issues) you are having in your Windows 10 and just in a click, a large list of results will follow. This will open up a wide spectrum of possibilities and you will be able to have in-depth solutions to your problems in Windows 10.

Get help in Windows 10 by using the shortcut key- F1

The traditional approach of finding help in most of the versions of Windows stays the same in its latest version. The F1 Shortcut key has been designed for getting instant help. It is one of the most comfortable ways to know how to get help in Windows 10. All you need is an internet connection and it will happen in the blink of an eye.

  • On your desktop, simply press the F1 key.
  • Windows will open a window of search engine “Bing”.
  • Here, you will be able to find a number of solutions that can help you with windows 10 issues.

how to get help in windows 10 - Bing result by pressing F1

Also, this feature works pretty well for everything you want help with. Try it in any application and you will be presented with instant help. For instance, if you want to get help with notepad in windows 10, try pressing F1 in notepad. Moreover, another example is Google Chrome. Press F1 in google chrome, it will directly lead you to its help page.

Winding up- How to get help in Windows 10

We have discussed a number of methods that can help you fix the issues in Windows 10. Also, we hope that you have learnt a few more tips with which you can advance up your system. You can use these ways to enhance your productivity while working with Windows 10.

Moreover, keeping your system up-to-date is highly recommended and the aforementioned ways are surely for the win. If you feel there is anything we can further discuss, feel free to leave your concerns, queries or feedback in the comments below.

Frequently Asked Questions

1. Does Windows 10 offer Get Help Application to its Users?

Yes, Windows offers a Get Help application to all its users. This application assists users in solving and fixing most of the issues related to the PC. The Get Help application is capable enough of solving issues related to the software along with the hardware of a computer device.

2. Where to search for the help button on Windows 10 PC?

Users can easily find the Get Help application from the start menu. One can search for the Get Help application by scrolling down the whole start menu or by typing Get Help on the Windows search box.

3. How to get help from Microsoft support?

To get help from Microsoft support, users are first required to visit the Microsoft support website through any preferred web browser. After that, they are required to open the Microsoft 365 admin centre to get the support services. Here one can find both paid and free support services.

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