Is your Acer touchpad not working properly on your Windows 10/11 devices? If yes, then read this article, providing different methods to resolve this problem within minutes.
The touchpads on Acer laptops work well, but whenever there’s a problem with the hardware, we switch to an external mouse. Instead, you can try to figure out why the touchpad on your Acer laptop isn’t working. There are a few things that could be wrong with your laptop to cause this problem. For example, your touchpad settings are turned off, your mouse drivers are out of date, you have hardware problems, etc.
If you are the one who is facing this problem, then here is a step-by-step guide on how to fix your Acer laptop mouse not working in minutes. But first, you should check a few things, like if the button for the touchpad is on or off, if the touchpad is clean, and if it isn’t broken. Now that that’s out of the way, let’s try different things to fix the problem.
Check out some of the most effective techniques mentioned below in order to resolve the Acer laptop touchpad not working problem.
It may sound a bit silly to some of you, but sometimes we forget to turn on the touchpad and then wonder why the Acer touchpad not working. Therefore, make sure the touchpad is not disabled and enable it by following these steps.
Step1: Use the Windows + I keyboard shortcut to open the Settings window.
Step2: After the Settings appear, choose Devices from the on-screen menu.
Step3: Select the Touchpad option from the left pane.
Step4: Click on the Touchpad toggle to turn it on. If it is already turned ON, disable it and then re-enable it.
The above steps should solve the Acer trackpad not working problem. However, if this fix does not work, then jump to the next one.
Another solution to almost all computer problems including the Acer touchpad not working is a driver update. The reason is that most of the device issues are caused by faulty or outdated drivers. Therefore, to solve this problem, you need to update the touchpad driver. It can be done in a plethora of ways but we strongly recommend automatic driver updates through the Bit Driver Updater.
This tool updates the drivers in the blink of an eye with just a click. Moreover, it also makes the performance of your device as smooth as a brand-new computer. Another advantage of using Bit Driver Updater is that it installs WHQL-certified drivers, allows you to back up and restore the drivers, and if you want, then add them to the exclusion list.
Steps to download the Bit Driver Updater application and use it to fix the Acer touchpad not working issue:
Follow the instructions below in order to use the app to update all your Windows drivers and solve the Acer mouse not working problem.
Step2: Click on the setup file and complete the installation process.
Step3: Launch the application and let it scan your computer.
Step4: When the scan results appear, click on the Update Now button in front of the Touchpad driver and it will specifically update that driver. Or else, in order to update all the drivers in one go, you can select the Update All option.
The touchpad driver that you are using on your computer might be incompatible with your Windows OS. This incompatibility may lead to issues because of which your Acer laptop mouse is not working. Thus, reinstalling the touchpad driver manually will help you fix the issue.
To do so, you need to take help from one of the most useful built-in Windows tools known as Device Manager. Several Windows users use this utility in order to fix various kinds of problems including the Acer trackpad not working. Therefore, below we have listed some steps that will help you use this program to reinstall your touchpad driver.
Step1: Open the Start menu by clicking on the Windows icon present at the bottom-left corner of your screen.
Step2: Search for the Control Panel in the search box and it will open a window.
Step3: Go with the Large icons option by selecting it from the View by content menu list.
Step4: Now, click on the Device Manager utility and it will open a window showing all the Windows drivers present on your computer.
Step5: Expand the ‘Mice and other pointing devices’ section by clicking on the arrow icon next to it.
Step6: Then, double-click on your Acer touchpad driver and it will open the Properties window.
Step7: There, visit the Drivers tab and then, select the Uninstall device option.
Step8: A new dialog box will appear on your screen, go with the Uninstall option to confirm your actions.
Step9: Once the uninstallation process is complete, restart your computer. And it will download and install the latest mouse drivers on your Windows device.
After finishing the reinstallation process, check if the Acer laptop mouse not working error is resolved. If not, then you need to run the Windows troubleshooting tool.
If the Acer laptop touchpad not working issue still persists even after performing all the processes shared above, it’s time to try the Windows troubleshooter tool. Using this tool will help you find the reason behind the problem and provide you with ways to fix the issue. Follow the instructions shared below in order to do so.
Step1: Press Windows and X keys simultaneously to open the Start menu’s context list.
Step2: Go with the ‘Run’ option and it will open a small window.
Step3: Type Settings in the search box and hit the Enter button on your keyboard.
Step4: On the Settings window, go to the Update & Security section.
Step5: From the left side pane, click on the Troubleshooter tab.
Step6: Then, under the Recommended troubleshooting section, click on the Additional troubleshooter option.
Step7: Under the ‘Find and fix other problems’ heading, expand the Hardware and Devices option by clicking on it. Then, choose the Run the troubleshooter option and it will start finding the reason causing the Acer mouse not working.
Step8: Now, follow the instructions displayed on your screen in order to fix the problem.
Once the troubleshooting process is complete, reboot the system and it will resolve the Acer touchpad not working Windows 11/10 problem.
Above we enlightened you about how to revive the Acer laptop touchpad not working error in Windows 10 and hopefully, it is now working. If in case the issue still exists, there’s a high chance that your touchpad is broken and you need to take your laptop to a repair shop. Additionally, if you have any questions regarding this article, share them in the comments section below.
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