Are you tired of getting the ERR_NAME_RESOLUTION_FAILED in Chrome error? If yes, you may go through the below guide to fix it quickly and easily.

Google Chrome is regarded as one of the smoothest and fastest web browsers. However, at times it also makes you bump into errors like the ERR_NAME_RESOLUTION_FAILED, indicating that there is no internet connection. Most often accompanied by error code 137, this issue seems frustrating, but it is fixable easily.

This article shares the best possible solutions to the ERR_NAME_RESOLUTION_FAILED in Google Chrome error. And if on an off chance, you are experiencing this error on some other browser like Mozilla Firefox, Opera, Microsoft Edge, etc., you may apply the fixes shared in this write-up there as well.

Now, before jumping into troubleshooting, let us throw some light on why the ERR_NAME_RESOLUTION_FAILED error appeared. If you know what may have triggered the issue, fixing it becomes a cakewalk. Hence, the following section highlights the problem’s possible causes.


The following may be possible reasons ERR_NAME_RESOLUTION_FAILED in Chrome and some other browsers.

  • Unnecessary accumulation of browsing data
  • Domain Name System (DNS) problems
  • Issues with the browser configuration
  • Network configuration problems
  • Malware infection

After learning what may have made the ERR_NAME_RESOLUTION_FAILED error appear, let us walk you through its solutions.


You may apply these tried and tested fixes to troubleshoot the ERR_NAME_RESOLUTION_FAILED in Google Chrome and other browsers.

Fix 1: Delete the browsing data

Unnecessary accumulation of data like cookies, passwords, etc., often leads to browser performance issues and errors such as ERR_NAME_RESOLUTION_FAILED in Chrome. Hence, below is how to delete the unnecessarily saved browsing data.

Note: The steps to delete browsing history and other data are mostly the same across different browsers. Hence, the following steps may also work on other browsers.

  • Choose the kebab menu, i.e., the three-dot icon from the top right corner of your browser window.
  • Hover your mouse over More tools and select the option that allows you to Clear browsing data. 

Clear browsing data

  • Select All time as the time range, mark all the three options, and Clear data. 

Clear data.

  • Open the website you were trying to view to check whether the ERR_NAME_RESOLUTION_FAILED error disappeared or not.

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Fix 2: Try resetting the browser

Random bugs can also be a reason for problems like ERR_NAME_RESOLUTION_FAILED in Chrome. Hence, resetting the browser is among the ways to fix the issue you are experiencing. You may follow the directions shared below to reset your browser.

  • Launch Google Chrome.
  • Input chrome://flags/ in the address bar and press the Enter key.


  • Click on the button to Reset all to default. 

Reset all to default

  • After resetting your browser, launch it again and see whether the issue is fixed or the ERR_NAME_RESOLUTION_FAILED error rears its ugly head.

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Fix 3: Change your DNS address

You may switch to Google DNS to fix the ERR_NAME_RESOLUTION_FAILED error as the Google DNS is fast and secure. Below is how to change the DNS address.

  • Launch Settings with the Windows+I keyboard hotkey.
  • Pick the Network & Internet setting from the available options.

network & internet from windows settings

  • Select Status from the left pane and then go to the Network & Sharing Center. 
  • Choose the option to Change adapter settings from the left pane.

Change adapter settings

  • Right-click on the current network connection and choose the option to open its Properties. 


  • Choose Internet Protocol Version 4 (TCP/IPv4) and select Properties. 
  • Now, enter and as your Preferred DNS Server and Alternate DNS Server respectively.

Internet Protocol Version 4

  • Choose OK to save the changed DNS address.
  • Now, launch Google Chrome to inspect whether it is working correctly or ERR_NAME_RESOLUTION_FAILED error persists.

Fix 4: Perform Netsh Winsock reset

Winsock setting helps Windows communicate with network services. You may get the ERR_NAME_RESOLUTION_FAILED error if the Winsock setting is not configured correctly. Therefore, you may go along with the below directions to reset the Winsock configuration on your computer.

  • Search for Command Prompt and Run it as an administrator. 

run command as administrator

  • Click on Yes if you are asked for permission to move further.
  • Type the following commands one at a time and press Enter after typing each command.
  1. ipconfig /release
  2. ipconfig /all
  3. ipconfig /flushdns
  4. ipconfig /renew
  5. netsh int ip set dns
  6. netsh winsock reset
  • Launch Google Chrome after executing the above commands.
  • Inspect whether the ERR_NAME_RESOLUTION_FAILED error is resolved or not.

Fix 5: Check for virus/malware infection

Virus and malware infection is among the top reasons behind not only the ERR_NAME_RESOLUTION_FAILED error but also many other problems. Hence, you should perform regular malware scans to keep all related issues away. You may use reliable antivirus software to perform the scan and get rid of the problem you are facing.

Know how to block websites on Google Chrome

Fix 6: Get a VPN

It is a good idea to use a Virtual Private Network (VPN) if you wish to fix the ERR_NAME_RESOLUTION_FAILED error in Google Chrome. A VPN helps you bypass the local connection restrictions so that you can access the desired website without any problems. However, you should be very careful in choosing the VPN software to ensure data privacy. You may select from the best VPN software available currently.

Fix 7: Restart the modem

Restarting the modem is among the most basic solutions that most users try instinctively. However, you can do it now if you have not done so already. Restart the modem and check if it fixes the ERR_NAME_RESOLUTION_FAILED in Chrome or not.

Fix 8: Disable your antivirus

Some free antivirus software may mistakenly block the browser, causing issues like ERR_NAME_RESOLUTION_FAILED in Google Chrome. Thus, disable your antivirus temporarily to fix the problem.

Fix 9: Uninstall faulty apps or programs

Have you recently downloaded a new program or application? If yes, there are chances that it is incompatible with your computer and causing problems such as ERR_NAME_RESOLUTION_FAILED in Chrome. Therefore, you may uninstall such a newly installed app/program by following these steps.

  • Right-click on the Windows icon and pick Apps and Features. 

Click On Apps And Features From Start Menu

  • Click on the possibly problematic program or application and select the option to Uninstall it.
  • Complete the uninstallation.
  • After the uninstallation is complete, launch Chrome and try viewing the desired website to ensure the problem is resolved.

Above, we discussed various ways to fix the ERR_NAME_RESOLUTION_FAILED in Google Chrome error. Now, let us answer some related questions to clear your doubts if any.

Frequently Asked Questions

Below we answer almost all the questions you may have about fixing the ERR_NAME_RESOLUTION_FAILED error in Google Chrome.

Q1. What does code 137 mean?

Error code 137, i.e., ERR_NAME_RESOLUTION_FAILED is a message indicating that the website you are trying to visit cannot be accessed. It may appear due to a variety of reasons, such as unnecessary browser data, system/hardware issues, malware infections, DNS issues, etc.

Q2. How do I fix error code 137?

In this article, we elucidate many solutions to the error code 137. You may use them to fix the ERR_NAME_RESOLUTION_FAILED problem.

Q3. How do I fix ERR_ADDRESS_UNREACHABLE in Chrome?

The fixes to the ERR_ADDRESS_UNREACHABLE error are mostly similar to the ERR_NAME_RESOULTION_FAILED as they have almost the same causes. Hence, you may refer to the above guide to fix the issue you are experiencing.


You may use the fixes shared in the above guide to resolving the ERR_NAME_RESOLUTION_FAILED in Chrome. You may begin from the first solution and keep moving down the list of fixes until the problem is resolved.  If you know other better solutions to the ERR_NAME_RESOLUTION_FAILED error in Google Chrome, you may mention the same and your doubts/questions (if any) in the comments section.

By Support

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